Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.

Responsibilities:

• Design, implement, and maintain local and wide-area networks (LAN/WAN) to support operational and production needs in FDA-regulated environments.

• Monitor and troubleshoot network performance, security, and connectivity issues to ensure minimal downtime.

• Collaborate with IT, engineering, and project teams to support system integration, validation, and compliance requirements.

• Implement network security measures, including firewalls, VPNs, and access controls, to protect sensitive data.

• Maintain accurate documentation of network architecture, configurations, changes, and incident reports.

• Support audits, inspections, and regulatory compliance requirements related to IT infrastructure.

• Recommend and implement improvements to optimize network performance and reliability.

Qualifications / Requirements / Knowledge / Education / Skills:

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field.

• Minimum of 5–10 years’ experience in network engineering, IT infrastructure, or system administration, preferably in regulated or life sciences environments.

• Strong knowledge of network protocols, switches, routers, firewalls, and wireless technologies.

• Understanding of regulatory requirements, data integrity, and compliance (GxP, FDA 21 CFR Part 11) is a plus.

• Proficiency in English; additional language skills are a plus.

• Experience with network monitoring tools, VPNs, and cybersecurity best practices.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work collaboratively across IT, engineering, and operational teams.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.